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How Do I Return A Purple Mattress

What Is The Proper Mattress Firmness

Purple Mattress Return Policy & Channel Update

Medium firm is the most requested mattress thats why most flagship mattresses fall within a range of 7 to 10 on the scale of firmness .

However, mattresses are subjective. Firmness and comfort depend on numerous variables, such as your weight, height, body shape, sleeping style, temperature, and whether you experience any discomfort, like in your back or hips. That means that a persons experience of a mattress is likely to be different from the experience of a different person. Also, the choice of a soft or firmer mattress will come dependent on your personal preference.

However, theres general advice to consider what degree of mattress firmness are most comfortable with

1. Take note of your preferred position for sleeping. Back sleepers usually require a moderately firm mattress. This is the optimal of both worlds, providing neutral spine alignment while supporting shoulders and hips, but without putting too excessive pressure on the shoulders and hips. If your mattress has too much softness, those who sleep on their backs might find their spines forming an uncomfortable U shape and this can cause strain.If the mattress is too firm and firm, the natural S curve of your spine may not be properly supported.

Combination sleepers must select according to their dominant sleep position . If you dont have one, a medium firm mattress can provide the most support and comfort across most sleeping positions.

Its Firm And Supportive

I switch between sleeping positions I’m on my both stomach and my side fairly regularly. Many of the mattresses Ive tried simply arent firm enough to support me as a stomach sleeper. My lumbar spine sinks right in and its not a good lookor feel.

The Purple Mattress, however, made it a breeze. Dont let its initial floppiness deceive you. This is a very firm bed. Though the material its made of most closely resembles foam, it doesnt give you that sink-in sensation. I loved its firmness. So if you like a firm mattress its a great choice.

I found that the bed wasnt too firm for side sleeping, either. I never felt as though it aggravated pressure points such as hip and shoulders or left my lumbar spine overstretched and out of whack. That said, some side sleepers may prefer a slightly more forgiving option, like the Leesa Hybrid or Puffy Lux.

Purple Mattress 4th Of July Sale

Independence Day is a popular time to buy a new mattress. Most online mattress companies offer some sort of discount or sale. Companies usually offer a good promotion in the days leading up to and after the 4th of July. Purple will most likely offer some sort of gift with any mattress purchase during this time.

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Returning A Dreams Mattress

Before you buy a new mattress in a Dreams store, check to see if its covered by the 40-day comfort guarantee. The allows you to exchange it if you find it uncomfortable.

For orders placed in store, you can amend or cancel your order for free within the first 48 hours, by contacting the store, after this time an administration fee of 20% may be charged.

Dreams 40-night comfort guarantee applies to all mattresses sold at Dreams, apart from made-to-measure mattresses, showroom clearances, the Essentials range and blue cross. To make use of the guarantee, you must have slept on the mattress for at least 30 nights and you must use a mattress protector during this time. The mattress must be in good condition and not marked, misused or soiled in any way. A collection and redelivery charge of £49 will be applied and you must pay the difference if the replacement mattress is more expensive. If the replacement is cheaper, you wont be refunded. Only one exchange per order is permitted.

You will have to get the mattress back into a bag, sent to you by Dreams in advance.

If you order online, however, you can cancel at any time up to 14 days from having received it, provided it hasnt been used, as explained above.

If your order arrives damaged you must contact Customer Services within 48 hours of delivery.

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Whats It Like To Unbox The Purple Mattress

The Purple Bed

The Purple mattress was a special challenge when it came to unboxing. You might think: What could possibly go wrong for someone who has opened at least 10 mattresses-in-a-box? Apparently a lot.

The Purple mattress arrives in a big sleeve thats not difficult to work with or move. In fact, its packaging had better handles than many of the mattresses Ive moved. Though I was perplexed about what to do with the sleeve after unfurling the mattress, seeing as it was made of that cheap, thick plastic that clear raincoats are made of . Its not that other brands offer super sustainable packagingits just easier to take a piece of cardboard and know that you can toss it in the recycle bin.

The real problem came when I started freeing the thing from its secondary plastic cocoon . Ill forewarn you: The issues I had may be largely attributable to user errorthe world will never know for sure. I began unrolling the plastic and watched the mattress scooch around the room. A few minutes in, it looked like a sad roll of saran wrap that was torn somewhere, causing it to unroll in thin strips. Eventually, the plastic caught up with itself and unrolled uniformly.

Moving it was another beast. I move a lot of mattresses, but between just unrolling it in the office and moving it onto the bed frame we have on-site, I knew this one would be a problem. In terms of difficulty, it certainly came through.

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Is Mattress Firm Infringing On Your Consumer Rights Take It To Small Claims Court With Donotpays Assistance

If Mattress Firm wronged you, DoNotPaythe worlds first robot lawyer and the American Bar Association reward recipientis a valuable asset in your fight for justice and can help you take the company to small claims court.

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How Do You Return A Purple Mattress Sold By A Third Party Retailer

If you purchased any Purple Mattress products from a third-party retailer, you must contact that company directly for any information on returns and exchanges.

Returns and exchanges could not be initiated with the Purple Mattress company directly if the item was not bought from their online store or local retail centers.

The Purple Mattress 10-year limited warranty will still be available to anyone that buys their beds or Purple Mattress products from an authorized third-party retailer as long as the product was new to you when purchased, you have the original receipt, and the product qualifies under the terms of the warranty.

Read also > > Are All King Mattresses the Same Size

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Mattress Sleep Trial Periods

Most new mattress purchases come with a sleep triala period of time during which you get to try out the bed in the comfort of your home. While every trial is different, most bed-in-a-boxmattress companies ask that you keep the mattress for a 30-day waiting period, after which you can return it for a full refund before the end of the sleep trial.

The most common trial period is 100 nights, although youll find trials that range from 30 days to a full year. Some brands change return shipping or restocking fees, although this is more common when you buy a bed through a brick-and-mortar store than online.

A generous trial period is important whether you buy your new bed online or from a local retailer. Just like a pair of new shoes, it takes time both to get used to a new mattress and for the materials within to break in. This is why its not uncommon for shoppers to find a mattress in-store that they think is perfect, only to wake up with new pains after actually sleeping on it. Only once youve spent weeks on a mattress will you know for sure if its truly your dream bed.

Some companies also allow customers to return items like bed frames, adjustable bases, pillows and mattress toppersbut the return policy is usually less generous than that for a new mattress.

Who Is This Best For

Purple Hybrid Premier 4 Review and Return Process

Mattress researchers often recommend certain types of cushioning for different types of sleepers. If youre not sure of the kind of sleeper you might be, just observe the posture you generally get into during the night. It is common to classify you as one of three kinds: Side, Back, or Stomach Sleepers. What is the best mattress in each of these kinds?

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What Is Purple Return Policy

The Purple return policy highlights various return windows for different sorts of items. Purple® mattresses, pillows, and ascent adjustable bases can be returned anytime before the 100-night trial period ends. While other items are subject to 30 and 45 days return windows.

However, items must be clean, undamaged and meet certain criteria to be eligible for a return or exchange. Lets see the return policy for all items.

Purple Return Policy
100 days
Other items Within 30 days
Return Method
Purple

Try It Out For Yourself

Most mattress companies that are online-based provide customers with a sleep trial, which is a great option for those who arenât a hundred percent sure of their choice. This sleep trial helps you decide for yourself if the mattress is worth it, as it gives you first-hand experience on the product. After the trial, you can opt to buy the mattress or have it returned free of charge.

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Purple Mattress Black Friday And Cyber Monday Deals

Like several popular mattress brands, Purple likes to offer great sales and discounts around Black Friday and Cyber Monday. Although we cant say for certain what those deals will look like this year, we expect that they will be better than any normal deal offered throughout the year. If you can wait until November to buy a new bed, you might end up saving yourself an additional $50-$100.

Returning A Silentnight Mattress

Purple Mattress Review + 7 Tips for Getting More Sleep

As with any online purchase, if you order a mattress though Silentnights website you can cancel within 14 days of receiving it and will get a full refund.

If more than 14 days have passed, you can exchange it under Silentnights 60-night comfort guarantee, which applies to all mattresses and divans ordered through its online store. You wont get a refund, but you can exchange it for another one.

This guarantee only applies to the comfort of the product and not the height, length, width or colour of the mattress. Silentnight asks that you try your new bed for at least 28 nights before making use of the guarantee and it wont accept mattresses that are marked or damaged in any way or have not been used in accordance with the care instructions. You also need to activate the guarantee before the 60 nights is up. Silentnight doesnt state if you need to get the mattress back into the original packaging.

Youll be required to pay the difference if the replacement mattress is more expensive than the original, but you wont receive a refund if the replacement is cheaper. Additional administration charges may also be applicable and only one exchange per order is permitted.

Find out how Which? members rate Silentnight mattresses.

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Purple Mattress Return Shipping Cost

The cost of returning a purple mattress will vary depending on the shipping method used. The most economical option is to ship the mattress back via UPS or FedEx. The cost for this service is typically around $100.

Purple Mattresses are available in the United States and Canada. Premier delivery can take up to a few weeks ground shipping typically arrives 3-5 business days after leaving our warehouse. Shipping is free for all 48 contiguous states in the United States. All shipping fees apply in addition to those in other countries. Please contact us at 1-888-848-8456 or if you need any assistance. Ground shipping allows us to deliver it right to your door. Our premier delivery service allows you to set up in your home, as well as remove your old mattress . The delivery address for Premier In-Home Setup is limited to those in the lower 48 states. There may be additional restrictions.

Purple Mattress On Amazon

If youre an Amazon Prime member and like to do your shopping through the site, you can find a Purple mattress there. usually matches prices offered on the Purple website, however you might find a bed featured on one of Amazon Primes Deals of the Day pages or on sale during Amazon Prime Day. Its important to keep in mind that Amazons policies relating to trials and returns can be different than those on the Purple website. Do your research and read the fine print before buying.

Looking for more info? Check out our comprehensive review for the best mattress in a box or our full Purple review.

Unlike other review sites, the Slumber Yard team personally tests and assesses each sleep product on YouTube and our website through a series of practical, hands-on inspections and assessments, with utmost commitment to honesty and authenticity. Youll find our images and videos on every review, which is part of what makes the Slumber Yard the most trusted source of mattress and sleep accessory reviews on the internet.

In addition to reviewing beds, the Slumber Yard team also sources the best discounts and coupon codes you’ll ever find on mattresses and other bedding products. Click the link below to see the deals we’ve found today.

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Whats So Special About Hyper

The first thing is just the feel of the material. As I mentioned, its unlike anything youve tried before on a mattress. Its soft and firm, at the same time. I know that doesnt seem possible, but thats the best way to put it. You get pressure relief where you need it and also support where you need it .

The material snaps right back to its original form. It conforms exactly when pressure is applied, but then returns to shape when pressure is removed. It cradles your shoulders and hips, but still exerts upward pressure where you need it.

And, because it is so responsive, it makes rotating between your side, back, and stomach effortless at night. Its not like a memory foam mattress that will sink and make things difficult when you go to switch sleeping positions. It might have the pressure relief of memory foam beds, but it has the responsiveness of latex mattresses.

From what weve seen, about 50% of people love Hyper-Elastic Polymer and the other 50% seem to find it too unique. It just comes down to personal preference. We think its pretty neat stuff, but it just might be that you want something more traditional like a spring mattress. Luckily Purple, like many of these bed-in-a-box companies, offers a 100-night trial period and free returns.

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Returning An Eve Mattress

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All Eve mattresses ordered from the Eve website come with a 100-night sleep trial, so youre free to unwrap and sleep on the mattress as normal for up to 100 nights and still get your money back if you decide its not for you. You need to try the mattress for at least 30 days, to allow your body to adjust. After that time, simply email or call Eve to let it know you want to return the mattress, and it will pick it up from your home free of charge and will issue a full refund.

Eve states it will take the mattress back in any condition and you dont even have to get it back into the box.

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Where Can I Find A Great Affordable Mattress

If you’re searching for an affordable mattress that offers a wide range of comfort and pressure relief, we’ve compiled a list of mattresses for you to consider:

  • Saatva Classic – fantastic for all sleep positions, and is rated our Best Mattress of 2022.
  • Idle Sleep – great for responsive pressure relief.
  • Puffy – feels like you’re sleeping on a cool cloud .
  • Ghostbed – beautiful, plush cover w/ aerated latex and healthy spinal alignment.
  • Winkbeds – 3-stage back relief with free shipping and returns.
  • Read our short, well-researched 10 Best Mattresses of 2022, here. Our ultimate goal is to help you pick your perfect mattress online, today!

    A 100-night trial is included with all Purple mattress purchases. Mattresses can be returned for a refund or exchange if you are unsatisfied. There are eligibility requirements before you can request a refund. During the 100-night trial period, you must have owned the mattress for at least 21 days.

    How Do You Return A Third

    It is always better to purchase any item from its brand directly. Still, if you have bought a product from a third-party retailer, you must contact the company first to get information about returns and exchanges.

    If you have any item off purple mattress through the third party retailers, the company never takes any risk about the return or exchange. But the 10-year warranty will be available.

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