Casper Mattress Return Policy Breakdown
Disclosure: By clicking on the product links in this article, Mattress Nerd may receive a commission fee at no cost to you, the reader. Read full disclosure statement.
If youve been browsing mattresses on the Internet, youve probably come across Caspers memory foam mattresses. Casper is one of the most popular bed-in-a-box mattress companies on the market, and the brands beds are widely available at stores like Nordstrom, Macys and Target. Whether youve purchased a Casper Original, Wave Hybrid, or Element and want to return it or just want to understand the details of Caspers return policy, this article is for you. Keep reading to learn everything you need to know about Caspers sleep trial, return policy and exchange policy.
How Long Does It Take To Get Used To Casper Mattress
Casper bed mattress is one of the most popular memory foam bed mattress right now. The company has won a number of awards. The Casper mattress has included on Business Insider, Fortune, CNN, Tech Insider, Inc. and Forbes to name a few reputed print and electronic media. You can shop for Casper mattress on Amazon, there is the official website and you can now also purchase it at Target stores. The business likewise has its own main traditional shops at San Francisco and Torrance in California, Denver in Colorado, West Palm Beach in Florida, Atlanta in Georgia, Chicago in Illinois, Boston in Massachusetts, Short Hills in New Jersey, White Plains and Huntington Station in New York and one in the city, King of Prussia in Pennsylvania, Austin and Houston in Texas. How Long Does It Take To Get Used To Casper Mattress
Support And Comfort How Long To Get A Casper Mattress
The 2 greatest aspects when looking to purchase a new mattress, is relaxation and support.There are a few things which should occur when you lie down. You want the sinkage and shape to be right, for proper spine alignment. You also need a mattress to correctly support your body, as you sleep at night. Its critical to have proper alignment from top to bottom as you sleep. This is necessary to make sure you get a healthful rest, and to make sure youre reducing your back and neck pain. While being supportive of your body, a suitable mattress has to provide stress relief. The stress points in your body are precisely what is in control of you thrashing during the evening. Memory Foam mattresses have earned their way into the spotlight, by not only being comfortable, but as equally supportive.
You May Like: What Is The Price Of A Tempurpedic Mattress
What To Expect From Casper Mattresses: Is It Worthy Of Consideration
What about Casper policies? Like many other companies on the market, Casper offers a 100-night trial and provides a 10-year warranty. It also offers free shipping and returns in all states besides Hawaii and Alaska . Many financing options are offered for those who want to have a Casper mattress as soon as possible. The company also offers In-Home Delivery and Setup in 48 states and some parts of Canada.
Where To Try Or Buy Casper Mattresses And Other Products
Casper was formerly an online-only business, which was a huge part of its appeal. You got to skip the hellscape of a traditional mattress store and try out the mattress in your own home for over three months.
Now, however, there are several options for seeing a Casper in-person before you buy. There are a select number of Casper Sleep Shops , little boutiques that focus solely on Casper products. Target, an investor in Casper, also floors their pillows, mattresses, sheets, and other products in many locations. West Elm used to carry them, but recently changed to a partnership with Leesa.
All retailers charge the same price for Casper mattresses, including Amazon. If you see a suspiciously low sale price, double-check that its not some weirdo selling you a used mattress. All legit retailers should also offer the same 100-day return policy.
You May Like: Euro Top Vs Plush
Recommended Reading: How To Soften Memory Foam Mattress
Casper Sleep Original Foam Mattress
The Casper Original foam mattress has a balanced combination of support and cooling to provide you with the best nights rest. Zoned Support ergonomically aligns your spine, and AirScape lets air circulate to keep you cool. With Caspers innovative mattress formula, 4D Sleep Technology, it combines a proprietary combination of materials to unlock the best sleep for you for a better tomorrow. This premium foam is soft and flexible, conforming to your body to relieve pressure. And the durable base foam prevents sinking and sagging and supports your entire body.
My Favorite Things About The Casper Mattress
This all-foam mattress is a great option for back sleepers who want a balance of support and pressure relief, as well as combination sleepers, who will be able to easily change positions throughout the night. My favorite feature of this bed is its zoned support system, which really promotes healthy sleep posture. Id highly recommend this bed to anyone with back pain for that reason.
I also appreciate that the Casper sleeps cool, which anyone who tends to sleep hot will appreciate. It also might be a nice perk for couples, who can tend to overheat in bed more quickly than solo sleepers.
Don’t Miss: What Is The Cost Of The Purple Mattress
Comparing Different Casper Mattresses
|Sleepers who toss and turn||Light-weight and Average Weight People|
|Stomach Sleepers||Budget Shoppers|
The Casper Element and Original mattresses are both all-foam beds with a similar medium-firm feel. While both have the same soft Airscape top layer and high-density foam base, only the Original has a transitional layer of Zoned Support memory foam.
The Zoned Support brings added softness to the shoulders and support to the core, which makes the Original a better fit for both side and stomach sleepers. Both beds work well for back sleepers, and the Element has a more competitive price point.
Read our full Casper Element Mattress Review to learn more.
Average Weight Sleepers 130 Lbs 230 Lbs
Average weight sleepers should feel comfortable and supported in all three sleeping positions, making this a great mattress for combination sleepers. They will get all the support and comfort they need when back sleeping, and all the pressure relief they need when side sleeping. In fact, they will find it to be one of the best mattresses for neck and shoulder pain. Stomach sleeping, they should get enough support under their hips.
Recommended Reading: Is A Mattress Protector The Same As A Mattress Pad
Should You Pick Stiff Or Soft
This is along the same lines, as when we talk about comfort and support. Just like a mattress should never be too hard, it should never be too soft.A mattress should be as neutral as it can be, to ensure both your body and spine remain in a neutral position.Too much rigidity in a mattress will irritate the stress factors, creating pinched nerves, along with the blood to stop flowing. If you find that a good deal of the times you awake, with the feeling of having pins and needles in your body, this is a sign of a mattress thats too rigid. And if your mattress is too soft, this can create a sagging effect, similar to a hammock. When this happens, you can find yourself with back pain, due to your spine not being correctly aligned.This is why its crucial to find a mattress thats close to neutral. You want your mattress soft at the right places, without being too soft. But you also want your mattress to be supportive, without being overly rigid.
Addressing Casper Hybrid Mattress Complaints
- Not for Bigger Bodies: The Casper Hybrid doesnt have thick enough comfort layers for people who weigh more than 300 lbs. Those with heavier body types should check out the best mattresses for heavy people.
- Minimal Body Hug:The Casper Hybrid has a feel that falls between sleeping on and in the surface. All-foam mattress fans who prefer a deep body hug should look for a softer bed. If you like a more balanced feel, the Casper Hybrid should be a great fit for your comfort preference.
- Not for Firm Mattress Fans: The Casper Hybrid has a softer-than-average medium-firm feel. Sleepers slightly sink in, which isnt the preferred feel for people who like firm beds.
Recommended Reading: What’s Inside The Purple Mattress
Why You Should Trust Us
Im a senior staff writer at Wirecutter who has spent the past two and a half years covering sleep and mattresses. Since I started working at Wirecutter, Ive slept on more than three dozen different mattresses at home, sampled dozens more in stores and at our offices, visited mattress factories, and attended trade shows. Ive also interviewed numerous sleep and mattress experts about mattress quality, durability, and comfort, and Im the author of Wirecutters guide to choosing a mattress, as well as guides to the best foam mattresses, the best innerspring mattresses, and the best hybrid mattresses, among many others.
Unpack Your Mattress Immediately
To summarise, you should unpack your memory foam mattress as soon as its convenient to avoid damage and decompression issues 3 days is the longest you should leave the mattress inside the box unless you have a clear indication from the manufacturer that a longer time frame wouldnt damage the mattress or void the warranty.
Recommended Reading: How Firm Should Mattress Be
How To Make A Memory Foam Mattress Expand
The main reason why compressed bed in a box memory foam mattresses dont expand fully after unboxing is due to foam pockets.
If you watch the video below, you can see for yourself how mattresses are compressed, folded, and rolled allowing them to be put inside the neat little box that arrived at your door.
Foam pockets happen due to the mattress being cramped inside the box.
However, the good news is that these foam pockets can often be removed by following the steps below.
And you dont need to buy anything extra either.
But you MUST check the warranty or return policy FIRST to ensure that youre not voiding it by following the steps below and if you are, then you might be better off just going straight to step 5 to ensure that you dont end up out of pocket.
Otherwise, follow the steps in the order below.
You can also combine some of the steps to save time.
When To Replace Casper Mattress
The overall lifespan of your mattress depends on how you use it and care for it. It can take ten years before needing replacement because of the way Casper layer the materials. However, you want to do practices to ensure that the mattress will last longer and not get worn down quickly.
To even out the usage and pressure the mattress experiences, you can rotate your bed in a consistent schedule. We also encourage you to check the frame and foundation you use if theyre still supporting the mattress properly.
Recommended Reading: Where To Buy Discount Mattresses
Do People Still Use Box Springs
They may seem outdated given some of the other types of mattress support out there, but box springs are still useful in some cases. It isnt bad to have a mattress without a box spring as long as there is another form of support below. This support can come from a platform bed, foundation, or, if you prefer, the floor.
Casper Mattress Firmness And Feel
While completing this Casper mattress review I slept on the bed exclusively for 15 days and, like any mattress, it had its pros and cons. I felt incredibly comfortable lying on my back and stomach, but I could only spend so much time lying on my side before I felt like I had to change positions. If I slept on my side too long, I would wake up with tingling arms — a sign that the mattress may have been just a little too firm for me personally. However, I see a lot of side sleepers enjoying this mattress if you weigh over the 150 pound range.
Don’t Miss: How Long Do Mattresses Typically Last
What Does The Casper Hybrid Mattress Feel Like
With softer foam at the shoulders and more supportive foam at the heavier lumbar region, the Casper Hybrid gently contours the body delivering both support and pressure relief. It supports every sleeping position for average-weight and lightweight people thanks to its balanced feel and the fact that it provides excellent body alignment.
However, the comfort foam layers may not be thick enough for bigger body types, especially for those who weigh more than 300 pounds. If you are a heavier sleeper, see the best mattress for plus size sleepers.
Reason #4 Easier Product Unboxing
The mattress in a Box saves you from the hassle and expense of transporting your mattress.
Before beginning to prepare the bed for use, remove it from its package and place it flat so that the mattress can expand.
Your Casper bed in a Box should be good for use in minutes.
Some mattresses in a box might take longer to decompress depending on their size or dimensions
Recommended Reading: What Is Better Foam Or Latex Mattress
Casper Wave And Casper Wave Hybrid
Do we recommend it? Probably not.
Who its for: The Casper Wave Hybrid, Caspers most expensive mattress, should appeal to people who sleep in any position, and it seems likely to last through the warranty for those weighing less than 200 pounds. We tried the previous version of the all-foam Wave in 2019 if the updated model is similar, as the company says it is, it should also appeal to sleepers of all positions. The Wave is sold only by partner retailers, including Amazon and Wayfair.
How it feels: The Wave Hybrid feels medium-firm, landing somewhere between the firmer Original and Original Hybrid and the softer Nova Hybrid. I found the Wave Hybrid foamy yet resilient. We havent tried the updated version of the all-foam Wave, and helpful online feedback was scant at the time we looked, but we expect it to feel just a tad firmer than the Wave Hybrid.
What we like: The all-foam Wave packs five layers into 13 inches. Like the Original, its topped with a dense non-memory-foam polyurethane foam. But instead of having memory foam directly underneath, it has a layer of SonoCore synthetic latex, atop a base layer of polyfoam. The Wave Hybrid is similar in build, but instead of the foam, it has coils.
The Wave offers an unusual sleep sensation, though wed recommend it only if youre not happy sleeping on anything else and you also have a very flexible budget .
Construction: Whats Under The Surface
The Casper Original mattress is made from three layers of foam. The top layer is a soft and responsive polyfoam with holes throughout for generous breathability. The second layer is Caspers zoned support memory foam, an ergonomic design that keeps heavier body parts supported while cushioning lighter areas like the feet and shoulders. These two layers create a light conforming feel that falls between sleeping on and in the bed. The final base layer of high-density polyfoam creates an all-foam feel with outstanding motion isolation and solid durability.
Recommended Reading: How Long Should You Keep A Tempurpedic Mattress
How To Clean A Casper Mattress
To clean a mattress, take off all the sheets, comforters, and pillows until your mattress is bare. Go over the entire mattress with a vacuum to remove any dust. Next, spot clean any stains. While Casper says any stain remover will work, they recommend an enzyme-based cleaner on their website.
After you spot clean stains, sprinkle baking soda to get rid of any odors. The longer you leave the baking soda on, the better, though two hours is the minimum time. After the baking soda does its job, vacuum the mattress again and let it air out for 8-10 hours.
RELATED: How to Clean Your Mattress
Casper Mattress Sale: The Best Mattress And Bedding Deals Up To 50% Off
Much like the best pillows or the coziest bedding, the right mattress can make or break whether you get a good night’s rest. Sleep preferences vary for everyone, but Casper’s quality mattresses always stand out among the crowd. If your bedroom or dorm room could use an upgrade, the new Casper mattress sale is offering up to 50% off sheets, blankets, pillows, and select mattresses.
Read Also: What Kind Of Mattress Does Doubletree Hotel Use
Casper Original Vs Casper Wave Hybrid
- Billed as Caspers luxury model, the Wave is made up of five layers of foam and springs to create a structure thats as pressure-relieving as it is supportive.
- This bed is a great option for sleepers who struggle with aches and pains at the shoulders and hips thanks to special gel pods in its center that promote healthy sleep posture.
- The Wave is more expensive than the original Casper, so budget shoppers might want to stick with the original bed.
More Information About Casper Mattresses
Non-toxic – memory foam is a synthetic product made from both toxic and non-toxic varieties of chemicals. All layers of Casper mattresses are CertiPUR-US certified, which means that independent laboratories have verified that they are made from non-toxic materials and are free of flame retardants, mercury, lead, formaldehyde and phthalates, which can draw particles into the air. This greatly reduces the amount of exhaust fumes and smoke that memory foam mattresses can produce, ensuring that the air quality in your home is not compromised.
Designed for Cool Sleep – You may have heard that memory foam is hot and uncomfortable to sleep on. Casper mattresses are uniquely designed to negate this quality, thanks to a breathable top layer that sleeps cooler than regular memory foam. Casper gets rave reviews for its thermoregulatory properties, but if you suffer from night sweats or hot flashes, they do offer other mattress versions with very hot sleepers in mind.
Before You Buy
Make sure you use a sturdy non-spring foundation or bed frame with slats spaced less than 4 inches apart between bed panels to ensure proper support.
casper All mattresses are available in six standard sizes to fit regular sheets. The Queen and King are the most popular choices, while the Cal King is perfect for taller sleepers.
Sleeping hot is a common problem. Thats why snow technology is used in the Wave Hybrid and Nova Hybrid mattresses. Now you can sleep for more than 12 hours.
Also Check: What Does More Coils In A Mattress Mean