How Long Do You Have To Return A Casper Mattress
If you bought a new Casper mattress, the brand offers a 100-night trial with it to ensure that youll feel satisfied with the bed. Once you notice no improvement in your experience after the adjustment period, you can start a return or exchange with Casper. Then, contact their customer support so that you can process the pickup and refund.
Will you also get a trial when you exchange a product? Casper offers one trial period per product. So, for example, if you returned a specific mattress unopened, youll get a trial if you purchase that same mattress next time.
Casper Hybrid Vs Saatva Classic
The Saatva Classic is a hybrid bed that comes in three firmness optionsplush soft, luxury firm, and firm. The luxury firm version has a similar firmness as the Casper Hybrid. Because the Saatva comes in a softer and firmer model, its a better pick for lightweight side sleepers who need a soft feel and anyone who wants to sleep on the mattress surface.
The Saatva Classic employs two layers of springs with minimal foam comfort layers. With more generous foam layers, the Casper Hybrid delivers superior pressure relief while the Saatva has a springier, more supportive feel.
What Does The Casper Hybrid Feel Like
The Casper Hybrid mattress has a very bouncy, responsive foam feel, which makes it easy to move around on top of the mattress. Additionally, the Zoned Support system creates a firmer feel near the center of the mattress and a softer feel near the head and foot.
If you want a hybrid that is on the plusher side, check out the Country Living Napa mattress review.
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What If Your Memory Foam Mattress Is Not Inflating Fully
The longer that you leave your memory foam mattress in its box the longer it will probably take to expand to its full size.
If youve unpacked your memory foam mattress in a box correctly and its not expanded to its full shape and size after 72 hours then heres what you should do:
Roll around on it slowly for 10 30 minutes.
The movement combined with your body heat should help the memory foam to loosen up which may help the mattress to decompress fully.
I dont recommend standing on the mattress because this sort of focused weight may do some damage to the memory foam such as causing indentations.
If the rolling technique hasnt worked then sleeping on it for a few nights might do the trick.
Since it can take a few days or weeks for the memory foam to adjust to your body weight and shape anyway.
But if your mattress is nowhere near being fully expanded and you have NOT left it inside the box for longer than is recommended by the manufacturer then you may have a defective memory foam mattress.
In such a case, you should check the warranty to see if you qualify for a replacement.
Lightweight Sleepers Under 130lbs
The Casper Hybrid should be a quality match for all types of lightweight sleepers. It balances comfort and support for back sleepers, provides adequate pressure relief for most lightweight side sleepers, and is supportive enough to promote spinal alignment for lightweight stomach sleepers.
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Casper 2018 Mattress Motion Transfer And Responsiveness
If your partner happens to move around a lot in their sleep , I think youll be happy with Caspers lack of motion transfer.
In our can test, it performed extremely well. We placed a can at one end of the bed and started rolling/walking on the other end, and we barely noticed any cross-motion movement. The bed strikes a nice balance between providing a slight bounce yet isolating motion completely.
When it comes to responsiveness, the Casper mattress also performs pretty well here. Again, its not the fastest mattress weve tested as far as regaining its initial shape after releasing pressure or getting up off the bed, but its still decently quick.
That open-cell top layer definitely adds a little bounce as opposed to just having traditional memory foam on top that can sometimes take an extra second or two to regain its form.
Bottom line: All this means is that youll find it easy to switch between sleeping positions. Sometimes with mattresses that respond slowly, youll find that it requires extra effort to switch from your back to your stomach or vice versa, which can make you more restless throughout the night.
What Do The Casper And Casper Hybrid Mattresses Feel Like
The all-foam Casper mattress has a very bouncy, responsive foam feel. Its easy to move around on top of this mattress.
The Casper Hybrid has a very similar feel to the Casper, but with even more bounce thanks to the coils. Its comfort layers also feel a touch softer than on the Casper, so it provides just a bit more pressure relief.
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How Firm Is The Casper Mattress
Now that weve got a solid overview of the Casper mattress, lets talk about how it feels, starting with firmness.
Like any feel factor, firmness is quite subjective, and can change a lot depending on ones body type and preferred sleeping positions. Therefore, my read of this beds firmness could very well differ from your own. For reference, Im about 510, 190 lbs. and prefer to sleep on my stomach.
After rolling around on the bed, I decided to give the Casper a 7 out of 10 on the mattress firmness scale. When compared to the industry standard of 6.5 for medium firmness, its clear that this bed is slightly firm.
The mattress got a 7 from me because I think its got a firmly supportive feel. Though the foam materials are soft to the touch and provide some nice relief at the shoulders and hips, the overall design works to lift the sleeper up and out of the structure. This creates more of an on top of the bed feel, which could work great for back and combination sleepers.
I also want to mention that the Casper is zoned for support. This means it uses firmer foams at the lower back for extra lift, and softer foams at the shoulders for extra cushion around those pressure points. This combo is especially nice for any sleepers suffering from lower back or shoulder pain, because it will help keep the spine in a healthy alignment without creating stiffness in the shoulder area.
How Long Can I Leave My Casper Mattress In The Box
Lets say that you cant immediately unbox your Casper mattress upon arrival. You can feel at ease that the bed wont lose its structure being left inside the box for a month. However, do note that the 30-night sleep trial starts once your bed is delivered.
You will only know the beds quality and if its satisfactory when you use it immediately. But what if you have already unboxed it and you need to store the bed?
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Is A Mattress In A Box Worth It
You may be wondering if buying a memory foam mattress in a box is worth it.
Well, if youre not going to be forced to leave the mattress in the box for longer than recommended by the manufacturer then yes I would say that ordering a mattress in a box is worth it.
Because it will be easier to transport the rolled mattress to your room and it will be protected from damage during transit.
How Good Is The Cover
The cover of the Casper Hybrid is made of 99% polyester and 1% elastane. This makes it quite breathable which is very important. The elastane helps the cover stay in place and improves the fit. Its very similar to the Casper Original cover. The design follows a two-tone scheme with the top part being white and with the sides featuring a beautiful jeans-like fabric. They have also placed 4 handles that will help you when you want to transfer the mattress.
The sleeping surface feels nice and relatively soft. The whole cover seems well constructed and I think it will last for long. If you want to clean it then you can remove it and machine-wash it at 40 degrees. Overall, I loved the cover as its both practical and beautiful.
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History Of Casper Mattresses
Casper Sleep was founded in 2014 as an ecommerce company entering the mattress-in-a-box space. Initially funded by $1.85 million in an initial funding round, the company relied on a number of founders with mattress and e-commerce experience. From the start, Caspers mission was to make purchasing a mattress as painless as possible.
Upon their launch, selling the original Casper mattress, Casper sold over $1 million in product within the first month. This initial success inspired an additional $13.1 million in Series A Funding from a variety of venture capital firms. Later in 2015, Casper launched expanded delivery routes across contiguous Canada, greatly expanding their market.
The next year was massive for Casper funding, with a series B funding round of $55 million coming in in June of 2015. This funding round included a number of strategic celebrity investors including Toby Maguire, Leonardo DiCaprio, Scooter Braun, and Adam Levine. With increased capital Casper was able to expand their product line to include pillows and sheets, a crucial development for future placement in retail stores.
Caspers largest funding round came in 2017 when Casper both released two new mattress as well as began selling bedding in Target stores nationwide. The funding round was led by the Target Corporation and valued at $170 million in series C funding.
What The Casper Warranty Does Not Cover
Mattresses Used With an Incompatible Foundation System
Caspers mattresses are designed to work best on a firm, solid surface, so Casper warranties may be voided if your mattress is not used on a structurally capable, supportive bed frame, box spring with slats, or platform bed that can support the weight of the mattress.
Mattresses Not Purchased Directly Through Casper or Its Authorized Retailers
Youll need to buy your Casper mattress directly through Casper or from one of its authorized retailers to receive warranty coverage. Previously owned mattresses do not come with Caspers 10-year warranty.
Sagging and Body Impressions Measuring Less than 1 Deep
Mattress indentations less than 1 deep arent covered by Casper. If you file a claim about an indentation, youll need to prove that your indentation is visible, more than 1 deep, and not caused by the use of an improper foundation or adjustable bed base.
Physical Damage, Such as Burns and Stains
Casper does not cover cuts, tears, burns, liquid damage, stains, or any other physical defect to the mattress or cover material they are all considered physical abuse or damage. If youre wondering how to shield your mattress from incidental spills, you may want to look for a newmattress protector.
Comfort Issues Arising from Normal Wear and Tear
Wear and Tear of the Mattress Cover
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Unwrapping Your New Mattress
There has recently been a massive influx of boxed mattresses to the market. The reason why has been to reduce the delivery costs, logistics and manufacturing to maximise profits. We are yet to be convinced of the benefits to you the customer with these models. Most of which are cheaper layers of foam and have been created by venture capitalists rather than mattress experts.
The reason we have created this detailed guide is due to the number of enquiries we have about opening mattresses such as Eve, Simba, Casper,Herdy and Emma mattresses. We know opening these boxed mattresses can be tricky and if you damage the beds you will void your guarantee. We also provide advice on what to do if you need to send your boxed mattress back under their 30-100 day returns process if youre not getting on with your new boxed mattress.
We would advise caution with buying a boxed mattress, as rolling and storing them for long periods of time can damage their flimsy foam layers. However, if youve recently bought a boxed mattress this guide will give you all the details you need to know.
Casper Topper Materials And Construction
Weve had several memory foam toppers and one neutral-foam topper come through our doors here at The Slumber Yard, but latex toppers are somewhat rare to see. This topper is also constructed with three layers, another unique trait we dont see too often.
- Base layer the first layer is made with viscoelastic foam, which is essentially just memory foam
- Middle layer Composed of latex infused with graphite which is good at absorbing your body heat, allowing you to sleep cooler throughout the night
- Top layer Made with alt-latex, and it finishes off the topper with comfortable plush feel
We reached out to Caspers customer service for further explanation on the foam, but they couldnt disclose the in-depth details. What they could tell us though, was the foams are hypoallergenic and Certi-PUR certified. That means they were made without mercury, lead, PBDEs, TDCPP or TCEP . Theyre also constructed with tiny holes for enhanced airflow, which is another feature that helps prevent overheating.
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The Warranty Could Be Voided
Its possible that leaving your memory foam mattress inside the box for longer than the manufacturer recommends could end up voiding the warranty in some cases.
This could be an issue both in the long term and the short term.
For example, if you have a defective mattress that wouldnt have expanded fully anyway you might not be able to get a replacement because the manufacturer might say that your mattress didnt fully expand because you left it in the box for too long.
Always read through the terms of the warranty for your mattress just to be sure.
Can You Sleep On A Mattress While Its Expanding
Truth is, you can sleep, roll around, and step on your mattress as much as you want while it expands. Regular mattress use will only decrease the materials expansion time. If you want to sleep on it before the 24-hour mark, just remember the mattress wont feel its very best until it expands to its full size.
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Casper Hybrid Lab Test Performance
We rate each mattress on a 6-point testing procedure and 8-point evaluation. Our total score is a weighted average that takes all of this information into account. Check out how the Casper Hybrid performed during our in-house testing. Learn more about our review process.
|Mattress Advisor Test|
Total Score for the Casper Hybrid Mattress: 9.4/10
What Does It Feel Like
The Casper mattress has a soft foam feel. Even though it does incorporate a layer of memory foam, you arent going to get an overt memory foam feel. You arent going to feel like youre sinking into the mattress or getting stuck in the mud.
For some folks, thats great because they dont like the feeling of being sucked into the mattress. For other folks, that may be disappointing because they enjoy that stereotypical memory foam feel.
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The Ugly: The Worst Casper Mattress Reviews
For a small group of Casper customers, buying a Casper product was a bad decision. It is notable that the number of very unsatisfied Casper reviewers is significantly lower than for competing mattress companies. Below weve listed some of the ugliest reviews for Casper Mattress products.
- A small percentage of customers noted unbearable out-gassing that lasted for several weeks.
- Some reviewers seeking softer mattresses found Casper mattresses very uncomfortable.
- Many customers who have never used memory foam found it hard to adjust to Casper mattresses.
- A small but notable group of reviewers note that their mattress originally worked well but sags leading to great discomfort within the first three years.
- Reviewers seeking to return a bed they purchased with financing are asked to pay interest on their financing before returning their bed.
How We Test The Mattresses
The Slumber Yard has been around since the beginning of the bed-in-a-box craze. Our team has personally tested over 175 mattresses so far, and we keep more than 150 beds in our office so we can compare them .
When testing mattresses, we evaluate the following factors:
Jeff Rizzo is a Certified Sleep Science Coach who has helped over 5 million people with their mattress-related questions online.
Casper Original Vs Casper Wave Hybrid
- Billed as Caspers luxury model, the Wave is made up of five layers of foam and springs to create a structure thats as pressure-relieving as it is supportive.
- This bed is a great option for sleepers who struggle with aches and pains at the shoulders and hips thanks to special gel pods in its center that promote healthy sleep posture.
- The Wave is more expensive than the original Casper, so budget shoppers might want to stick with the original bed.
How Long Is The Warranty
Casper offers a limited 10-year warranty to ensure confidence and assurance in their buyers for years to come. The company is confident in its products and wants its buyers to try out their mattress for at least three months to adjust to their new bed if there are any issues, you can contact Casper about an easy return.
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How To Open Casper Mattress In 2 Easy Steps
You have two steps to understand how to open Casper mattress. Much like with memory foam beds, we recommend not leaving the Casper mattress in the box for too long. You also want to follow Caspers instructions to ensure that youll get the most from your product.
With our guide below, youll find out everything from expanding and setting up the mattress. And best of all, we followed according to the companys tips as well! Keep on reading to get your Casper mattress ready for sleep.