How Does Purple Mattress Return Work

How Firm Is A Purple Mattress

The Purple Mattressâ several inches of hyper-elastic gridding is supported with a layer of polyfoam. This gives it a medium-level firmness. The combination of these materials gives average-sized sleepers, side sleepers, and back sleepers the ideal spine support. Itâs just the right amount of firmness to enjoy the feeling of the soft and cloudy gel grid.

Can You Sleep On A Purple Mattress Right Away

Purple Mattresses can be used right after they fully inflate â which is usually on the first night! Once youâve unwrapped and unrolled your Purple Mattress and set it on the bed frame, allow it to come into its full size. While you can use it right after it feels soft and comfortable, itâs highly recommended that you leave it alone for a while.

Are Purple Mattresses Good

Our answer is absolutely, but for the right kinds of people. Its completely unique and is a great option for those that are interested in trying something new. Its also incredibly breathable, making it ideal for those who sleep hot. Weve featured it on several best lists, including the best bed in a box mattress and the best mattress under $1,000 because, while its unconventional, it appeals to a wide range of sleeper types and offers a perfect balance between soft and supportive.

In this review, well try the best we can to describe how it feels to sleep on Hyper-Elastic Polymer and who we think it is the best mattress for!

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How Does Body Weight Impact The Purple Mattress’ Performance

Although we consider the Purple to have a medium-firm feel of 6 out of 10, its unique construction means that it is most appropriate for sleepers under 230 pounds, and is particularly suitable for those under 130 pounds.

This is unusual, as lighter sleepers tend to prefer softer beds than their heavier peers. Standard materials compress more under more weight, leading to firmer beds feeling subjectively softer for heavier sleepers. However, the Purple Grid is designed to buckle appropriately regardless of weight, allowing lighter sleepers to enjoy both pressure relief and the support of a medium-firm bed.

Heavier sleepers, on the other hand, may find that while the Purple Grid still provides a comfortable sleep the Purples 9.25-inch height isnt enough to offer them appropriate support. Even with the transitional polyfoam layer, heavier sleepers are likely to sink further through the comfort layers than is ideal, reducing both pressure relief and support.

The importance of sleep position also increases with weight. While stomach sleepers under 130 pounds may still find that the Purple offers them a good sleep, those who weigh more must be more selective depending on their sleep position preferences.

How Do I Replace My Purple Mattress

If there are any defects in your Purple mattress, it might be covered under Purples limited 10-year warranty. To replace your Purple mattress, contact customer service. The warranty only covers certain defects. Heres what Purples warranty covers:

• Indentations that are visible and caused by damage or defectiveness.
• Defective materials such as damaged coils, cracks in the foam, etc.
• Broken zippers or split seams in the mattress cover.

Purples warranty does not cover everything like intentional damage. Heres what it wont cover:

• Using the mattress for commercial or medical purposes.
• Bedbugs, liquid, mold, odors, and other damage due to neglect.
• Sun exposure that degrades the foam materials.
• Not using the proper frame to keep the mattress supported that results in damage.

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Should I Order From Amazoncom Or Purplecom

My husband wanted this mattress two months ago when I started doing the research on it so I needed to get it fast. I quickly discovered that there were two ways I could get this mattress.

I could order it directly through Purples website or through Amazon, and there were significant differences between these two methods. After much research and many phone calls to both Purple and Amazon, I discovered the following.

Purple Mattress Review: Our Verdict

Choose The Purple if

• You weigh less than 230 pounds and sleep on your back or side, or a combination of those two positions
• You suffer from next-day stiffness or worsened pain with your current mattress
• You want a pressure-relieving mattress that still sleeps extremely cool
• You have a sleep partner and require a mattress with above-average motion isolation and suitability for sex

Keep Shopping if

• You prefer a pocketed coil support core, in which case the Purple Hybrid or Purple Hybrid Premier would be a better choice
• You require a higher mattress profile or better edge support, particularly if you have mobility concerns
• Youre looking for an extremely durable mattress with a longer-than-average lifespan

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Purple Mattress 100 Night Guarantee Return Is A Starting To Become A Headache

So I got a purple mattress. Didn’t like it. Was way too soft. Slept on it for 2 months with aches and pains until enough was enough. I cashed in on the 100 night guarantee. Initially the support staff was friendly and quick to respond. I got to the part where they couldn’t find any donation centers in my area willing to take it and no one to pick it up so they said to give it to a person in need if I could find one otherwise they would have me trash it. This was difficult for me since I don’t have a truck to transport. I actually found someone who couldn’t afford a new mattress and donated it to them. They arranged transport with a friend. Filled out the receipt and sent it in. Now I’m getting nothing but crickets from purple. I’ve sent several emails and talked to support on the phone twice. No response besides automated messages and the phone support told me they can’t help with returns and the return department doesn’t have a phone… wut… They said they will mark on my account that I called but that’s it.

It’s getting dangerously close to my 100 night guarantee. Everything on my end is done. The mattress is donated. The receipt has been sent to them via email 5 times over. I’m just worried they are going to go “lol well we didn’t respond to you within the 100 night time frame so you didn’t follow guidelines so no refund for you”.

Thanks for any future help.

FINAL EDIT: They processed the funds. We gravy.

Whats So Special About Hyper

The first thing is just the feel of the material. As I mentioned, its unlike anything youve tried before on a mattress. Its soft and firm, at the same time. I know that doesnt seem possible, but thats the best way to put it. You get pressure relief where you need it and also support where you need it .

The material snaps right back to its original form. It conforms exactly when pressure is applied, but then returns to shape when pressure is removed. It cradles your shoulders and hips, but still exerts upward pressure where you need it.

And, because it is so responsive, it makes rotating between your side, back, and stomach effortless at night. Its not like a memory foam mattress that will sink and make things difficult when you go to switch sleeping positions. It might have the pressure relief of memory foam beds, but it has the responsiveness of latex mattresses.

From what weve seen, about 50% of people love Hyper-Elastic Polymer and the other 50% seem to find it too unique. It just comes down to personal preference. We think its pretty neat stuff, but it just might be that you want something more traditional like a spring mattress. Luckily Purple, like many of these bed-in-a-box companies, offers a 100-night trial period and free returns.

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How To Find Another Affordable Mattress In 2021

Today, mattresses are more affordable than ever thanks to updated technology and lowered production/overhead costs. Some customers might be hesitant to buy a mattress at a cheaper price.

However, newer mattress materials are much better quality and provide additional benefits compared to more traditional models and materials. New mattresses are both affordable and offer quality at a fair price.

There are almost unlimited possibilities when it comes to mattress shopping. Customers who want to save money can shop for affordable mattresses on the internet, use SleePare’s comparison tool, or read customer reviews to explore options. You can easily find an affordable mattress to suit your needs, budget, and more.

Purple The Mattress Protector

• Make sure this fitsby entering your model number.
• 85% Polyester, 15% Spandex
• FIVE SIDED DUAL LAYER DEFENSE – Keep your mattress protected from messes on the top and sides! The mattress protector is made with an absorbent outer layer to help dissipate liquid, while the inner layer is water resistant so wetness won’t soak through.
• EXCEPTIONALLY COMFY – Uniquely stretchy fabric allows your hips and shoulders to sink in, so you feel the full comfort of your mattress â like itâs not even there.
• SURPRISINGLY QUIET – Itâs stretchy, flexible, and wonât crinkle like plastic with every move, so you can snooze peacefully without disturbance.
• 10 YEAR WARRANTY – A lot of life happens on your mattress. Keep it looking and feeling like new with the only mattress protector designed for both protection and comfort.

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A Look At The Purple Mattress

The American-made Purple mattress is available in Twin XL, Queen, King, and California King, and is comprised of 3 layers that give sleepers core strength, pressure relief, cooling, and bounce. The layers all breathable so they will not absorb excess heat are:

Other features include:

• Food grade materials: All layers are made with non-toxic, 100% FDA-certified, food-grade materials that make the mattress hypoallergenic, anti-microbial, and dust mite resistant.
• Frame compatibility: Purple makes and sells its own platform base however, the mattress works just as well with a more traditional adjustable bed frame, a slatted base, a box foundation, or the floor.
• Cover: The Purple mattress cover, made from viscose, polyester, and polyester-lycra, is patent-pending and is designed to maximize the feel and support of the Hyper-Elastic Polymer in the top layer.
• Certification: All layers in Purple are CertiPUR-US®-certified.

Purple has several videos online that illustrate how the mattress materials and features work in each sleeping position to relieve pressure points.

How Does The Mattress Firm Return Policy Work

When you are looking for the best mattress for you, one of the things that you should do is to check the different mattresses across a wide variety of retailers. The truth is that while in one retailer you may find one brand, on a different retailer you may find other brands that best suit your needs. Besides, the prices can also vary as well as the sizes available. Last but not least, you need to make sure that you check out each one of the mattress retailers return policy.

Discover the top memory foam mattresses.

One of the things that you need to understand is that while you may try out a mattress in a store, only when you sleep on it you can be sure if the mattress is a good fit or not. So, you should definitely check out the Mattress Firm return policy.

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Construction And Materials Comparison

Although Purple and Nectar look similar at first glance, there are differences between them that make one or the other a better option for different people. While the Nectar uses traditional memory foam and polyfoam in its comfort layers, Purple uses their proprietary hyper-elastic polymer foam, which differs in several ways. Individual factors such as bodyweight and sleep position preference will influence which of these mattresses works best for you.

Final Purple Mattress Review

We are prepared to give the Purple Mattress a thumbs up. Simply because it is using modern technology. Its nice to get away from the box spring type. The price is not cheap but then look at what you are paying for.

Our RecommendationThe Purple Mattress is not the first mattress that we have talked about and with the way that technology is taking off with this type of product it wont be the last. Another mattress that we talked about that is gaining in recognition is the Casper Mattress.

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Try It Out For Yourself

Most mattress companies that are online-based provide customers with a sleep trial, which is a great option for those who arenât a hundred percent sure of their choice. This sleep trial helps you decide for yourself if the mattress is worth it, as it gives you first-hand experience on the product. After the trial, you can opt to buy the mattress or have it returned free of charge.

Support & Pressure Relief By Sleeping Position

Back Sleepers

Those who sleep exclusively on their backs should find adequate support on the Purple. The beds medium-firm feel gently contours to the bodys curves, which encourages healthy spinal alignment. Sleepers of average-weight and lightweight sizes should feel supported, but heavier folks may sink in a bit too far into the transitional layer, particularly those who weigh more than 300 pounds.

To find a mattress better-suited for plus-size back sleepers, check out the beds that made our best mattresses for back sleepers countdown.

Side Sleepers

The Purple mattresss gel grid collapses at areas like the hips and shoulders, delivering the pressure reduction that side sleepers need for comfortable sleep. While the Purple is a good mattress for pain relief and spinal alignment for lightweight and average-weight side sleepers, some people may still prefer a softer feel.

Heavyweight side sleepers would do better with a thicker comfort system than that found in the original Purple. These folks may want to consider the Purple Hybrid Premier or one of the beds that won a spot in our best mattresses for side sleepers list.

Stomach Sleepers

Combination Sleepers

Still, heavyweight combination sleepers might not achieve the support they need on the Purple. If youre in that category, head over to our best mattresses for combination sleepers page to find a better fit.

NERD RATING: Will this bed work for you?

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My Opinions After Six Months On The Purple Mattress

As I write this review, it has been about 6 months since we setup our new mattress in our room. I am very happy to report that my husband has not bottomed out the bed and we have been enjoying our restful nights immensely! Although the feeling of the mattress really is difficult to describe in words, I will do my best.

The top layer of the mattress feels both soft and firm at the same time. You can feel the grid like pattern the Hyper-Elastic Polymer has just underneath the surface. Areas where you put a lot of pressure will cause the little grid like polymer boxes to collapse down to the next firmer layer of the mattress, providing a firmer support. Areas where you put light pressure do not cause this to happen and you enjoy a very plush feeling in those areas.

The added benefit of this effect, in my opinion, is a feeling like your back is being stretched. Not enough to be uncomfortable, but it was enough to relieve some pressure in my back.

Have you ever tried one of those inversion tables to relieve back pain? You know that great feeling of stretching out your back and relieving pressure between the discs of you back when you hang upside down? Its like that feeling just on a much more subtle level. This has caused both my husband and I to get some of the most restful night sleeps we have ever had along with zero back issues in the morning.

Thickness comparison between my old memory foam mattress against the new Purple mattress .

What To Do If You Cant Return Your Mattress

Whether your trial period has run out, or you made the ultimate mistake of cutting off the mattress tag, there are times when your mattress just cant be returned. If thats the case, dont panic and leave it on the street. There are plenty of eco-friendly ways to deal with your unwanted mattress.

Donate it. If your mattress is still in good condition, contact local donation sites to see if theyll accept it. Some major donation centers, like Goodwill or Salvation Army, have specific rules about which mattresses they can accept, so call beforehand to double check. You can also check with local homeless shelters and womens shelters to see if theyre interested in accepting a gently-used mattress.

Sell it. You wont be able to get the full retail price for it, but a barely used mattress can sell for anywhere from $50-$200 on local sales sites. Try OfferUp or Craigslist to see if you can make some of your money back. Just make sure that you list it as used so you dont deceive any potential buyers.

Recycle it. No, this option isnt just leaving it on the street. Check out these options for eco-friendly mattress disposal to take care of your mattress without hurting the environment.

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