I Puffy Mattress Warranty Eligibility
This lifetime warranty applies to the owner of a genuine Puffy Mattress.
Your Puffy Mattress must be used on an appropriately sized and suitable bed frame or base.
The warranty will not cover the Puffy Mattress if it has been abused, burned, misused, or damaged by improper use.
Puffy incorporates premium foams and high-quality materials in our mattresses that are designed to adapt to you and your body shape to a certain point. However, excessive body impressions that are greater than 1.5 will be covered by your lifetime warranty.
Trial Period & Returns
If at any point during Puffys 101-night trial period you decide that the bed isnt for you, you can return it for a full refund. Puffy will even pick up the tab on return shipping and arrange for a local nonprofit to pick up the mattress. If no charity is available, Puffy will coordinate with a recycling center.
As always, a mattress companys return policy is only as good as its customer service. When we emailed Puffy for more information about the Lux, we received a reply telling us to expect longer response timesup to 72 hoursand to avoid sending multiple emails. According to the company, Multiple emails may result in a longer wait time. Other brands have almost instantaneous response times using website chat functions.
If theres a good chance youll return the mattress during the trial period, block off some time to track down a customer service representative.
Puffy Lux Hybrid Vs Nectar Mattress
- The Nectar mattress is an all-foam bed-in-a-box option, so it will feel less bouncy than the Lux Hybrid.
- The Nectar is also a great option for side sleepers, it offers plenty of pressure-relieving sinkage thanks to its thick memory foam comfort layers.
- The Lux Hybrid sleeps cooler than the Nectar thanks to its hybrid construction.
- Interested in the Nectar? Learn more in my full Nectar mattress review.
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My Puffy Mattress Recommendation
Overall the Puffy is a conforming, soft mattress that should please people who like a softer feel with conforming foam. At $850 for a queen size after the $300 discount, its right on target with other brands. I was impressed with how it conforms and relieves pressure without being hard to move around on.
Who I Dont Recommend The Puffy Lux Hybrid For
- Based on my tests, I wouldnt recommend this bed for most stomach sleepers. Because the model is so soft, some people might find that their hips sink down into the mattress and out of line with their shoulders, which could create major pains at the lower back.
- This mattress provides a plushy feel and you really sink into it, which might not be a great experience for people with a heavier body weight. Instead, Id recommend one of our best mattresses for heavy people.
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How Do I Start A Return Or Exchange
We recommend trying the mattress for at least 14 days before deciding to return it. If youd still like to return or exchange a Puffy product within the trial period, please contact us at to initiate the process. Well pick up the product for free and take care of everything quickly. For returns, youll get a full refund once the item is collected.
Where Is Puffy Mattress Headquarters
Top Picks ð
Considering buying a Puffy mattress? They are made in the United States, but where are the headquarters located?â
Puffy has its head office based in North Hollywood, California. The Puffy company operates from multiple manufacturing plants around the country, and puffy also operates in Canada.
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The Puffy Mattress Topper Lifetime Warranty
Puffy is dedicated to providing our customers with security in their new Puffy Mattress Topper purchase. You can find all the details about our lifetime warranty coverage here on this page.
We guarantee that your Puffy Mattress Topper will be free from defects in materials and workmanship for as long as you own your Puffy Mattress Topper. So, rest assured, when you hit the checkout button and wait for your new Puffy Mattress Topper to be delivered right to your door, weve got you covered!
If you have any questions regarding the Puffy Mattress Topper lifetime warranty, feel free to get in touch. Just click through to our Contact Page.
Learn All About The Puffy Company
The Puffy mattress brand launched in 2017 with the original Puffy mattress. This US-based company now offers one luxury memory foam mattress and two hybrid mattresses.
Since their opening, Puffy has quickly become one of the most popular online mattress brands. Their all-foam mattresses are well-loved by customers, and their lifetime warranty and 101-sleep trial demonstrate their commitment to customer satisfaction.
*The prices listed are standard without Mattress Advisor exclusive discounts. For the lowest price on a Puffy mattress, use the Check Prices buttons in the last column. You can also check out our Puffy mattress coupons to save money.
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Whats The Bottom Line
The Puffy Lux Hybrid is a top choice for side and back sleepers who want a plush, cloud-like sleep, but its less-than-ideal for stomach sleepers, who will experience too much sinking in the hips. The mattress also strikes a hard-to-find balance between softness and cooling comfort.
Usually youll find the best cooling capabilities in firmer hybrid mattresses, but the Puffy Lux Hybrid mixes a cushy feel with breathable base coils. Though Puffy rates this bed medium-firm, we think its soft enough to be labeled more of a medium-soft mattress. Overall, this is a high-quality bed thats built to last.
Puffys customer service is another story: We tried calling and emailing the company during business hours with basic questions, but never got a response. Though Puffys 101-night sleep trial and Lifetime warranty are impressive policies, they dont mean as much if you cant reach a customer service representative. If you dont anticipate initiating a return or filing a warranty complaint, then the customer service issue shouldnt matter too much, but be prepared to wait if you have any questions about the mattress.
Puffy Mattress Store Locator What You Need To Know
Looking for a Puffy Mattress Store Locator?
Unfortunately, there is not one currently available. However, you can access Puffy mattress store information along with the best discount deals and special offers by clicking the button below.
If youre looking for a comfy and supportive memory foam or hybrid mattress at pocket-friendly prices, a Puffy mattress might be a good fit for you.
Now with their brand-new lineup of 3 mattress models , Ill give you the rundown on each mattress model along with the pros and cons.
A lot of people are raving about the Puffy mattress brand. But is it justified?
Here in this closer look at the Puffy mattress models I expose all.
Lets get to it!
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Who We Recommend The Puffy Lux For
Overall, I found the Puffy Lux to be an excellent choice for:.
Sleepers who experience excessive pressure points.
Individuals who have a fairly even distribution of weight throughout their bodies due to the extremely constant progression of shape offered from one layer to the next.
Individuals who weight less than 250 pounds due to plushness, although there is no official weight limitation Check Price.
Our Final Verdict If you do have major mobility problems, I think you might have better luck with something consisting of an innerspring unit or latex as foam mattress models can tend to lack bounce, but thats actually the only negative thing I have to say about the Puffy Lux.
If you prepare to utilize your Puffy Lux in an environment where it gets exceedingly hot or cold, I believe youll appreciate the CoolingCloud ¢ foams capability to counter visco foams natural propensity to contract and broaden.
This item is made in the USA and handmade with quality products and manufacturing requirements, so you can fairly anticipate it to last. All foams are CertiPUR-US and OEKO-TEX ® Standard 100 accredited. Where Can I Purchase A Puffy Mattress
Overall, I believe the Puffy Lux is on par with the cost considering its quality.
Tell Me About The Puffy Mattresses
Puffy offer two of their popular all-foam mattresses to their Canadian customers: the Puffy and the Puffy Lux. In America, Puffy has just recently started offering their mattresses with a coil base instead of foam, so if this sounds like something youd prefer, it might pay to wait until these options are extended to Canada. In the meantime, here are your two Puffy Mattress Canada options:
The original Puffy is a 10 inch high mattress with a 3 layer construction and a medium -firm feel.
- Oeko-Tex Certified cover
- 4 Inches of comfort foams infused with cooling technologies
- Support layer of high density polyfoam
The two comfort foam layers are a cooling cloud foam and a transition comfort foam. 4 inches is a pretty generous amount of comfort foams, particularly at this price point and with the lifetime warranty. Youll find that most of Puffys closest competitors only have 3 inches of comfort foams. The comfort foams do the main job of providing pressure relief and comfort, so this is a big plus in Puffys favour.
The Puffy Lux:
The Puffy Lux is an upgrade on the original Puffy above and has the following additions:
- Two extra inches of height
- An extra layer of comfort foam that is exclusive to the Lux: Dual Cloud Foam
- Slightly plusher feel and more contouring
- More luxurious cover
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The Puffy Satisfaction Guarantee
The Puffy brand name prides itself in bringing the very best products to market. They wish to make sure the very best experience for customers all the way around.
Puffy enables brand-new consumers a totally free 101-day trial or test drive, too. Not only that, but the Puffy brands ranking with the BBB is an A+.
Certified by CertiPUR-US, Puffy mattresses are among the most safe in the market.
When any problems do occur, they seem rapidly solved. The Puffy brand, as pointed out, puts a top priority on client service.
Whats The Most Comfortable Mattress In 2022
We believe that its the Nectar Memory Foam is the top mattress to buy because its a fantastic value for money. Its comfortable and supportive and priced extremely competitively. A queen size usually costs $799, which is a reduction from $1,198 and all sizes are sold with Nectar with a permanent 400 percent discount and $399 of free accessories. Its an incredible deal for the price. But, the Nectar Memory Foam also comes with a massive trial period of 365 days and a lifelong warranty. Also, the return policy is fair and clear.
In addition, if you have a little more to spend or would prefer an innerspring mattress that has more bounce, we recommend the luxurious hybrid innerspring Saatva Classic mattress. Its about $1,300 for a queen typically, theres a discount of $200 to be found If youre looking for a luxurious hotel luxury its the mattress for you. Its also approved from the American Chiropractic Association, making it a great option if you suffer from back pain.
Another benefit of buying from Saatva is the brands free White Glove delivery service. Its a part of the service Saatvas expert team, their experts will set the new mattress in your room of your choice and then take away your old one if you plan it ahead of time.
So , if youre looking to get the most value for your price, go for the Nectar. If youre looking for a luxurious, luxury snooze, and you have more money to spend, then give the Saatva the chance. Where Can I Purchase A Puffy Mattress
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Puffy Lux Hybrid Mattress Vs Original Puffy Mattress
- Unlike the Lux Hybrid, the original Puffy mattress is an all-foam bed.
- The original Puffy offers some great, balanced support, which I think makes it a solid option for back sleepers!
- The original Puffy has a more medium-firm feel than the Lux Hybrid.
- For more info, you can check out my full Puffy Mattress review
What Our Experts Have To Say
As a person who loves the feel of soft memory foam, Puffy Lux is a perfect fit for me. It provides a ton of pressure relief for my hips and shoulders.
As a heavier back sleeper, the Puffy Lux mattress is not a great match for me. Ive found that firmer hybrid beds tend to offer a little more support under my lumbar region.
In writing the Puffy Lux mattress reviews, we found it is priced higher than the average bed-in-a-box mattress including the original Puffy Mattress.
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Puffy Lux Mattress Review Breakdown
The Puffy Lux Hybrid Mattresses has a medium firmness, falling at a 5 on a 10-point scale with 10 being the firmest. The bed is 12 inches thick. This is slightly taller than the average mattress, but still within the range for standard fitted sheets.
The Puffy Lux Hybrid has a top cover made of stain-resistant polyester that can be removed and machine washed. A grip base cover helps keep the mattress in place on the bed frame.
The comfort system has three layers. A 1.5-inch layer of gel-infused Cooling Cloud memory foam contours to the body to relieve pressure points. The gel is designed to absorb excess heat and keep the mattress cooler through the night. Next is a layer of proprietary Dual Cloud foam, which provides further contouring and pressure relief. The final layer in the comfort system is a 2-inch layer of Climate Comfort polyfoam, which is engineered to be breathable and helps the mattress maintain a neutral temperature.
The Lux Hybrids core is made from 7 inches of individually pocketed coils and a high-density polyfoam encasement. The pocketed coils add support, bounce, and airflow.
I Puffy Adjustable Base Warranty Eligibility
The Puffy Adjustable Base is warranted against defects due to faulty workmanship or materials if it was sold new in the USA by Puffy.com or a Puffy-authorized distributor. This limited warranty is only intended for the original owner and is not transferable to any subsequent owners of such adjustable base. The warranty is valid if the Puffy Adjustable Bases are only used on a firm and solid surface from the date of delivery up to the date of the warranty claim without interruption. This warranty applies only to the Puffy Adjustable Base. All other accessories or products associated with the Puffy Adjustable Base are not warranted by Puffy.
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Puffy Lux Mattress Alternatives
These mattresses are all similar to the Puffy Lux Mattress, but at varying price points.
Puffy Lux is great if youre a side sleeper looking for a comfy, thick foam mattress with a machine washable cover. However, we wouldnt recommend it to someone over 230 lbs.
Yes. The Puffy Lux now comes in a hybrid version as well. Consumers have the option to choose the all-foam or coil version of the bed.
Yes. You can remove the cover and wash it with mild detergent in the washing machine, allowing for a very easy clean.
Puffy mattresses are not sold in stores and the only place you can buy them is from the official Puffy website. Since delivery is free and there is a 101-day risk-free trial, you can try a Puffy Lux mattress right in your own home.
The Puffy Lux mattress was designed to work with any surface, so you can use box springs if you like, but it isnt necessary. You can also use a flat or slatted foundation, and even an adjustable bed frame will work
Puffy Lux Hybrid Pain Relief Performance
To test a mattress for pressure relief, I use something called a pressure map. This is a mat you can unroll on top of a mattress, and it maps the pressure of your body on the bed when you lie down on it. Generally, too much pressure can lead to pain in sensitive areas like your lower back, hips, or shoulders something we certainly want to avoid!
My test creates a color-coded pressure map, which shows pressure in a gradient ranging from green and blue for low-pressure to yellow and red for high-pressure. Heres what I found:
Back Pain Lying on my back was extremely comfortable. You can see here that the pressure map is blue across the board, so I think most back sleepers would find this mattress to have a soft, plush feel to it. This bed should help back sleepers achieve a neutral spinal alignment, which means their backs will be straight throughout the night. The opposite is at play when it comes to stomach sleepers with back pain. These sleepers will find the mattress sinking underneath their hips, which can lead to an uncomfortable curve in the spine.
Shoulder Pain This mattress offers great pressure relief, making it a nice choice for any sleeper with shoulder pain. When lying on my side, the pressure map is almost entirely blue, with just some tiny hints of blue-green around the shoulder and elbow that show areas with a little bit more pressure applied. Overall, this mattress could be a fantastic option for sleepers with shoulder pain.
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The Puffy Bed Frame Lifetime Warranty
Puffy is dedicated to providing our customers with security in their new Puffy Bed Frame purchase. You can find all the details about our lifetime warranty coverage here on this page.
We guarantee that your Puffy Bed Frame will be free from defects in materials and workmanship for as long as you own your Puffy Bed Frame. So, rest assured, when you hit the checkout button and wait for your new Puffy Bed Frame to be delivered right to your door, weve got you covered!
If you have any questions regarding the Puffy Bed Frame lifetime warranty, feel free to get in touch. Just click through to our Contact Page.